Marquette Savings Bank Electronic Fund Transfers Your Rights and Responsibilities
The Electronic Fund transfers we are capable of handling for consumers are indicated below, some of which may not apply to your account. Some of these may not be available at all terminals. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference.
Types of Transfers, Frequency and Dollar Limitations
Prearranged Transfers: For preauthorized credits, you may make arrangements for certain direct deposits to be accepted into your checking and/or your savings account(s). For preauthorized payments, you may make arrangements to pay certain recurring bills from your checking and/or your savings account(s).
Telephone Transfers: You may access your account(s) by telephone at 866-322-4462 using a touch tone phone, your account numbers and Personal ID Number (PIN) to transfer funds from checking to savings account(s) or savings to checking account. You may also transfer funds from checking to checking accounts or savings to savings account(s). You may also make payments from either your checking or savings account to loan accounts with us. You are also able to access information on checking account(s), savings account(s), CD(s) and IRA(s). Loan information is also available through the telephone with your proper account and PIN numbers.
ATM Transfers: You may access your account(s) by Automated Teller Machine (ATM) by using your ATM or Debit Card and your Personal Identification Number (PIN) to make deposits to checking and savings accounts; get cash withdrawals from checking and savings accounts. You may withdraw no more than $510.00 per day from your checking accounts and no more than $510.00 from your savings accounts per day. You may transfer funds from savings to checking and from checking to savings. Checking account(s) and savings account(s) information is also available through the ATM.
Point-OF-Sale Transactions: Using your ATM or Debit card you may access your checking account(s) to purchase goods in person, via telephone or computer, pay for services in person, via telephone or computer, get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept. You may not exceed more than $2500.00 in transactions per 24 hours.
Computer Transfers: You may access your account(s) by computer by enrolling in Online Banking at www.MarquetteSavings.bank and using your computer to transfer funds from checking accounts to savings accounts, from savings accounts to checking accounts. You may also transfer funds from checking to checking accounts or savings to savings account(s). You may also make payments from checking or savings accounts to loan accounts with us. Through your computer you can also get checking account, savings account, CD, IRA and Loan information and make payments from checking to other billers.
Mobile Banking Transfers: You may access your account(s) by web-enabled cell phone by enrolling in Mobile Banking and using your mobile device to transfer funds from checking to savings accounts, from savings to checking accounts. You can also transfer funds from checking to checking or savings to savings. Mobile devices can also be used to make payments from checking accounts or savings accounts to loan accounts with us and to get information on checking and/or savings accounts. You may make payments from checking accounts to other billers. You may get CD, IRA and Loan information and deposit to eligible checking and savings accounts thru Mobile Banking. You may also make P2P (person to person) transfers to other individuals. You may be charged access fees by your cell phone provider based on your individual plan. Web access is needed to use this service. Check with your cell phone provider for details on specific fees and charges.
Electronic Fund Transfers Initiated By Third Parties: You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make thesetransfers can occur in a number of ways. For example, your authorization to convert a check to an electronic fund transfer or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and financial institution information. This information can be found on your check as well as on the deposit or withdrawal slip. Thus, you should only provide your financial institution and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to:
Electronic check conversion – you may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to pay for purchases or pay bills.
Electronic returned check charge – you may authorize a merchant or other payee to initiate an electronic fund transfer to collect a charge in the event a check is returned for insufficient funds.
In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:
Mobile Deposit service has the following limits: $10,000 per day, $10,000 per item, one (1) item per deposit.
Eligible accounts must be open for at least 30 days to access Mobile Deposit.
Mobile Bill Payment activity is limited to existing payees.
We charge $10.00 each transfer to our customers whose accounts are set up to use overdraft protection. Except as indicated, we do not charge for Electronic Fund Transfers.
ATM Operator/Network Fees: When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
Terminal Transfers: You can get a receipt at the time you make a transfer to or from your account using an automated teller machine (ATM) or point-of-sale terminal. You may not get a receipt if the amount of the transfer is $15.00 or less.
Preauthorized Credits: If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the telephone number listed below to find out whether or not the deposit has been made. You will get a monthly account statement from us, unless there are no transfers in a particular month. In any case you will get a statement at least quarterly. If it is a passbook account, we will record any electronic deposits that were made to your account since the last time you brought in your passbook.
Right to stop payments and procedure for doing so: If you have told us in advance to make regular payments out of your account, you can stop any of these payments by calling or writing us at the telephone number or address listed in this disclosure, in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We charge $32.00 for each stop payment.
Notice of varying amounts: If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.) Liability for failure to stop payment of preauthorized transfer: If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
Financial Institution's Liability
Liability for failure to make transfers: If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer.
- If the transfer would go over the credit limit on your overdraft line. *If the automated teller machine where you are making the transfer does not have enough cash.
- If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
- There may be other exceptions stated in our agreement with you.
We will disclose information to third parties about your account or the transfers you make where it is necessary to complete the transfer; or in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or for compliance with government agency or court orders if you give us written permission as explained in the separate Privacy Disclosure.
Consumer Liability: Tell us at once if you believe your card and/or code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50 if someone used your card and/or code without your permission. Also, if you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.
MasterCard® Debit Card. You will not be liable for any unauthorized transactions using your MasterCard debit card, if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft and (ii) upon becoming aware of the loss or theft, you promptly report the loss or theft to us. MasterCard is a registered trademark and the circles design is a trademark of MasterCard International Incorporated.
Contact in event of unauthorized transfer: If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed at the end of this disclosure. You should also call the number or write to the address if you believe the transfer has been made using the information from your check without your permission.
Error Resolution Notice
In Case of Errors or Questions about Your Electronic Transfers, call or Write us at the telephone number or address listed below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (or 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (or 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
DISCLOSURE OF INSTITUTION’S LIABILITY FOR FAILURE TO MAKE TRANSFERS: We will be liable for damages caused by our failure unless: there are insufficient funds in your account to complete the transaction through no fault of ours; the funds in your account are unavailable; the funds in your account are subject to legal process; the transaction you request would exceed the available funds in your account; the ATM has insufficient cash to complete the transaction; your card has been reported lost or stolen and you are using the reported card; we have reason to believe that the transaction requested is unauthorized; the failure is due to an equipment breakdown which you knew about when you started the transaction at the ATM or Merchant terminal; the failure was caused by an act of God, fire or other catastrophe, or by an electrical or computer failure or by another cause beyond our control; you attempt to complete a transaction at an ATM, which is not a permissible transaction listed above; the transaction would exceed security limitation on the use of your card. There may be other exceptions stated in our agreement with you. We shall only be liable for actual proven damages if the failure resulted from a bona fide error.
Marquette Savings Bank
Peach Street Office 920
Peach Street Erie, PA 16501
Our business days are Monday through Friday, excluding Federal Holidays.
814-455-4481 or toll free at 1-866-MSB-ERIE